Shipping policy
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
Processing times may be longer during holidays, promotions, or periods of unusually high order volume.
2. Shipping Times
After your order has been processed, delivery times may vary depending on the shipping carrier, destination, product availability, and other circumstances.
Estimated delivery times will be provided when available. Delivery dates are estimates and are not guaranteed.
3. Shipping Costs
Shipping charges are calculated and displayed at checkout based on the order, destination, shipping method, and applicable carrier rates.
From time to time, promotional free-shipping offers may be available. Any applicable shipping promotion will be displayed on our website or at checkout.
4. Order Tracking
When tracking information is available, it will be provided to you by email or through your order information.
Please allow some time for tracking information to become active after your package has been shipped.
5. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply to reship the order.
Please contact us as soon as possible if you notice an error in your shipping address.
6. Delayed or Lost Packages
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and delivery procedures.
If your package appears to be delayed, please first check the tracking information and contact the shipping carrier when appropriate.
If you believe your package has been lost, contact us at support@wholesale2b.com and provide your order number so we can assist with the issue.
7. Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and the product before discarding any packaging materials.
Contact us as soon as possible at support@wholesale2b.com with your order number and photographs so we can review the issue and determine the appropriate resolution.
8. International Shipping
International shipping availability varies by product and destination.
Customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are not necessarily included in the product or shipping price.
9. Product Availability and Supplier Fulfillment
Some products may be fulfilled and shipped by third-party suppliers or fulfillment partners. As a result, orders containing multiple products may arrive in separate packages and at different times.
10. Contact Us
For questions about shipping, please contact:
Mojok Discount Shop
500 N Rainbow Blvd, Suite 300
Las Vegas, Nevada 89107
United States
Email: kiyannagreene305@yahoo.com
Phone: 305-710-0006
We reserve the right to update this Shipping Policy when necessary. Any changes will be posted on our website.